Quaduro Systems Support
Support Portal

 

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UK based Technical support is available by trained and experienced IT professionals in the unlikely event of
a faulty unit. 

Quaduro offers a 12-month warranty on all Quadpad products, which are designed with your convenience,
timeliness, and business continuity in mind. 

In the unlikely event that you have a need for warranty repair, a specially designed local support structure is set in place to ensure minimum downtime of your Quadpad tool. 


If your product is no longer under warranty, you may still contact our support centre for repair or servicing of your product. 

Online Support
Technical support is available electronically via email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

A response time of 4 working hours enables efficient and swift support for non-urgent technical queries such as request for drivers or general questions 


After sales Telephone Support
UK based telephone support is also available for any after sales issue. Lines are open 9am to 5pm Monday to Friday.

An operator would be happy to provide extensive support on all Quaduro Quadpad tablet PC’s.Calls are charged at standard National rates:

+44 (0) 20 8988 9908



Quaduro Repair Centre
If your Quadpad Tablet PC requires warranty hardware repair, you may use the UK based Quaduro Repair centre option.

Please call Quaduro Support or contact support via email. The Global Support Center will assist you with troubleshooting over the phone.

If it's confirmed that there is a hardware failure, you will receive a Case Number for tracking your unit through the repair process.

Upon receipt of your portable computer at the service centre, specialist staff will make reasonable efforts to complete the repair and ship your repaired product back to you within two (2) business days

 

http://www.quaduro.com 

 

Last Updated ( Thursday, 15 October 2009 16:09 )